Rachel Shurtleff
Customer Service Manager
Rachel joined the Customer Service Team at Leonard Valve in May 2021. In March 2023, she was moved to the role of Customer Service Team Manager. With over 25 years of experience in both the banking and manufacturing sectors, Rachel is highly experience in Customer Service and Customer Relations. Her customer-focused attitude and professionalism have made her a valued member of our Leonard Valve team.
Katherine Kmon
Customer Service Representative
With a diverse background spanning across Rhode Island, Connecticut, and Massachusetts, Katherine has cultivated a strong foundation in the fields of hospitality and construction. With more than 25 years of experience, she consistently prioritizes the satisfaction of clients, ensuring their needs are met and exceeded.
Beverly Jolly
Customer Service Representative
Beverly has over 30 years of experience in the Customer Service industry and joined Leonard Valve in August 2023. Her positive attitude and smiling personality make her a great member of the Leonard Valve team. She is always willing to help her customers as well as her fellow colleagues.
Kim Jenison
Customer Service Representative
Kim Jenison joined Leonard Valve in October 2023 as a Customer Service Representative and has over 9 years of Customer Service experience. Kim is happy to assist you with any customer service inquiry and resolve and issue you may have. Prior to Leonard Valve, Kim has worked in the transportation, warehousing, and manufacturing industries and has a degree in Marketing from Northeastern University.
Stanley Dunn
Customer Service Technical Support Associate
Stanley joined Leonard Valve in March of 2023, as the Technical Services Associate for our Customer Service Team. With 32 years’ experience in Commercial Plumbing as a Territory Salesman in Northern California, Stanley's knowlege of Leonard Valves is vast! He is happy to answer all of your questions about the technical workings of our valves, by both phone and email.