Lance Casey
Regional Sales Manager
Lance Casey came on board in Fall of 2021 as one of our newest Regional Sales Managers. He comes to Leonard with over 28 years of industry experience. Lance began his career with his recruitment by Ferguson out of the University of Georgia in 1993. Lance’s twenty-eight years in the plumbing industry has provided him with endless opportunities to gain knowledge and relationships throughout the country.  
Rick Cota
VP - Director of Technical Services
In his position, Rick is directly responsible for Engineering, Quality Control, and Technical Services. Rick has a Mechanical Engineering Degree from the University of Rochester and a Masters in Business Administration from the University of Rhode Island.
Joseph Welsh
Western Regional Sales Manager
Joe joined the Leonard team in 2009 as the Western Regional Sales Manager. He brings with him over 30 years of experience in the plumbing industry; from working for wholesalers, mechanical contractors, and technical sales and service support for both Chicago and Geberit.
Jessica Johnson
Marketing Coordinator
Jessica Johnson has been with Leonard Valve Company as our Marketing Coordinator for over 11 years. Jessica is busy scheduling events, keeping the website up to date, scheduling training, supporting the sales staff and representatives and much more.  She is happy to assist with any of your questions and will be quick to bring you answers!   
Leann Valenti
Human Resources & Office Manager
Leann is our Human Resource Manager as well as Office Manager who directs our busy Customer Service Department and maintains the policies/procedures and employment of Leonard Valve. Leann has been with Leonard for over 16 years.  She brings high energy and enthusiasm to the workplace. She's the person to go to when you need an answer. Her professionalism, off-beat sense of humor and cheerful disposition make her a pleasure to deal with. Feel free to call or email her with any comments or questions.
Kerri Sylvia
Customer Service Representative
Kerri has been with Leonard Valve for over 13 years. She started as our order entry clerk and began helping with customer service in no time. Throughout her years of order entry she had grown accustomed and familiar with Leonard products and transitioned smoothly into her customer service role. She now covers a mix of our Eastern & Western Region as well as Canada. She also covers most of our “special” accounts including Direct Supply, Grainger and Home Depot Pro. Kerri is extremely efficient and willing to help anyone with anything.
Liz Pabon
Customer Service Representative
Liz Pabon provides outstanding customer service to our Eastern Region. Her upbeat attitude and knowledge of our products make her an asset to the office, as well as to her representatives. In addition to her customer service duties Liz also provides assistance with billing and order entry when need be. Liz is really a "go-to" person at Leonard when you need help with the phones, processing orders or anything else pertaining to customer service. She has been an integral part of the Leonard team for the last 20 years.
Bruce Smith
National Accounts/Regional Sales Manager
Bruce has been associated with Leonard Valve for 24 years. Bruce started his career with Dillard Associates, the manufacturer’s representative for Leonard Valve in Dallas, TX. In 1984 he acquired Dillard Associates. During his tenure Bruce was a member of the Leonard rep advisory council for multiple years. In 1999, Bruce sold Dillard Associates and started Source One, a restaurant equipment and supply company. After twelve years in Prescott he sold Source One and returned to the plumbing industry first as a salesperson for Elmco Duddy followed by a sales position at Mainline Sales which also represents Leonard Valve. In December of 2017 he joined the Leonard Valve team serving as the Southern Regional Manager. In this position, Bruce is able to utilize his many years of experience in the industry in a “full circle” capacity as he has performed the duties of owner, salesperson, representative and now employee of Leonard Valve.
Eric Fontaine
R&D Manager
Eric Fontaine has been with Leonard over 20 years. He started at Leonard in the engineering department and is now the R&D Engineering Manager. He has helped engineer the New-Generation design as well as helped with the new electronic mixing valve line. Eric has a Mechanical Engineering degree from the University of Hartford. Before Leonard he worked with paint systems and designing paint lines and powder coating equipment.
Fred Cote
Quotations and Technical Support Specialist
Prior to Leonard, Fred was involved with many different mechanical applications for over 31 years. In addition, previous experience included 20+ years of Customer Service, diagnostic, and technical support/service. Fred fields technical calls and makes recommendations for corrective solutions or recommends components necessary for maintenance or service. Additionally, he also provides quoting and special pricing, as well as occasional field startups and troubleshooting. He has currently been with Leonard for two years.
Eric Costa
Mechanical Engineer
Eric has been part of the Leonard engineering team since 2008. Some of his responsibilities include assistance with product development, standard certification and compliance testing for all products, troubleshooting customer issues both on the phone and in the field, and assisting manufacturing in the factory. Prior to Leonard, Eric worked for many years as a mason until graduating from University of Rhode Island with a Bachelor’s degree in Mechanical Engineering.
Rachel Shurtleff
Customer Service Representative

The newest member of the Leonard Valve family.  Rachel comes to us with over 25 years of customer service experience.  She has worked in both the banking and manufacturing sectors.  Her customer focused attitude and professionalism make her a great addition to the Leonard Team.